Frequently Asked Questions (FAQs)

Frequently Asked Questions — Deltalite LED Lights

💡 Product Questions

Q: Deltalite LEDs Pakistan ki bijli ke voltage fluctuations mein kaam karte hain?
A: Haan. Humare LEDs specifically Pakistan ki voltage fluctuation conditions ke liye design kiye gaye hain. Ye 160V–260V range mein stable kaam karte hain.

Q: Kitna electricity bachta hai Deltalite LED use karne se?
A: Average customers 50–60% electricity bachate hain traditional bulbs se compare karte hue. 12W Deltalite LED = 100W incandescent bulb ki roshni.

Q: LED kitne saal chalti hai?
A: Deltalite LEDs 25,000+ ghante chalti hain — jo normal use (8 hours/day) pe roughly 8–9 saal hote hain.

Q: Kya ye garmi mein bhi theek kaam karte hain?
A: Bilkul. Humare products Pakistan ke extreme summer conditions — 50°C+ temperatures — ke liye heat-resistant material se banaye gaye hain.

📦 Orders & Delivery

Q: Delivery kitne din mein hoti hai?
A: Lahore: 1–2 din. Baaki Pakistan: 2–3 working days. Remote areas: 3–5 days.

Q: COD (Cash on Delivery) available hai?
A: Haan, COD available hai poore Pakistan mein. Online payment pe 5% extra discount milta hai.

Q: Bulk ya contractor orders ke liye special rates hain?
A: Haan! 10+ units pe bulk discount milta hai. Details ke liye WhatsApp karein.

Q: Order track kaise karein?
A: Order confirmation email/SMS mein tracking link hota hai. Ya WhatsApp pe bhi track kar sakte hain.

🔄 Returns & Warranty

Q: Return policy kya hai?
A: 14 din ka easy return policy hai. Agar product defective ya wrong nikle — hum free replacement ya refund dete hain.

Q: Warranty kya cover karti hai?
A: 1 saal ki replacement warranty — manufacturing defects aur normal use mein malfunction cover hota hai. Online customers ke liye warranty claim free hai.

Q: Warranty claim kaise karein?
A: Original box ke saath WhatsApp: 0315-6406698 ya email: contact@deltalite.pk pe contact karein.

📞 Still have questions?

Our team is available 6 days a week on WhatsApp: 0315-6406698 or email us at contact@deltalite.pk